Manage My Account

Elementary School

• Students may charge seconds, extras, a la carte or milk if there is money in the account.
• All students will be allowed to purchase a school meal if the student pays for the meal when it is received, however, change is not available at the middle school or elementary cafeterias. Excess funds would be applied to the lunch account.
• Allergies will be taken into consideration.
• Students will be notified verbally at the cash register when their balance falls below $5.
• Families who have their e-mail address on file will receive e-mail communication when the account balance falls below $5.
• Accounts that are at negative $10 or more will not be allowed to make ala carte purchases. 

Middle School

• Students must present their ID card to the cashier to make a purchase.
• Students may charge seconds, extras, a la carte or milk if there is money in the account.
• All students will be allowed to purchase a school meal if the student pays for the meal when it is received, however, change is not available at the middle school or elementary cafeterias. Excess funds would be applied to the lunch account.
• Allergies will be taken into consideration.
• Students will be notified verbally at the cash register when their balance falls below $5.
• Families who have their e-mail address on file will receive e-mail communication when the account balance falls below $5.
• Accounts that are at negative $10 or more will not be allowed to make ala carte purchases.

High School

• Students must present their ID card to the cashier to make a purchase.
• Students may charge seconds, extras, a la carte or milk if there is a sufficient account balance.
• Students with overdrawn accounts will be allowed to purchase a school meal if the student pays for the meal when it is received.
• Students must have cash or a sufficient account balance to make a purchase.
• Students will be notified verbally at the cash register when their balance falls below $5.
• Families who have their e-mail address on file will receive e-mail communication when the account balance falls below $5.
• Accounts that are negative $20 or more will not be allowed to make any ala carte purchases.

Adults

• Adults must have cash or a sufficient account balance to make a purchase.
• Adults will be notified verbally at the cash register when their balance falls below $5.
• Adults must present their ID card to the cashier to make a purchase.
• Guests may purchase a meal – see pricing.
• Adults who have their e-mail address on file will receive e-mail communication when the account balance is low.

ID Cards

• High school and middle school students must present a current ID card to make purchases.
• Cards are provided free of charge at the beginning of each school year.
• Replacement cards may be purchased for a fee of $5. A replacement card is issued after a student utilizes a temporary lunch card three times.
• Students eligible for free or reduced meals are entitled to three replacement cards at no cost (per USDA regulations). If a fourth replacement card is necessary, the regular cost applies.

There are several options to prepay for meals:

Cash

If you send cash with your child please place it in a sealed envelope and write your child's complete name, grade, and student ID or cafeteria name on the envelope. Cash is deposited into your child’s account the same day it is received at the cafeteria. Note: If you are sending cash for more than one student please write each child’s name, grade and school on the envelope

Personal Check

If you send a check with your child please place it in a sealed envelope and write your child's complete name, grade, and student ID or cafeteria name on the envelope. Checks are deposited into your child’s account the same day it is received at the cafeteria. Note: If you are sending funds for more than one student please write each child’s name, grade and school on the envelope.

• Make the check payable to your school cafeteria. Example: HFCS Lunch
• Use a check that is pre-printed with your mailing address.
• Write your home or work phone numbers on the top left-hand corner of the check.
• Write student(s) full name, school and the amount to put in each account or the check will be split equally between family members.

Online Payment

Using the Meal Magic Family Portal, you can view lunch balances, make payments, transfer funds between children, view meal purchase details and set account restrictions.

Online payments incur a $1.25 fee per transaction. Credit card payments incur a $2.65 fee per $100 increment of each transaction. Lunch account payments can also be made by sending cash or check to school with your student.

To register for Meal Magic, you will need your child(ren)'s Student ID number(s) which can be found in your ParentSquare account. If you need assistance with this information, please contact the Food Service department at 563-582-5456, ext. 244.

Refunds

Refunds are only given for students that are withdrawing or graduating. Refunds will be given after the student's last day. Refund requests cannot be processed until three weeks after the last check payment on the account. Refund requests may be made in writing or by e-mail to the Food Service Department or hfcsdining@holyfamilydbq.org to the attention of Christin Smith.

Repayment Plan

Repayment plans are available if there is outstanding debt. Repayment requests may be made in writing or by e-mail to the Food Service Department or hfcsdining@holyfamilydbq.org to the attention of Christin Smith.