Manage My Account

Using EZPay, you can review your student’s dining account online and make a secure online payment. Your payment can be made through e-check, credit card or debit card. (There is a $2.00 convenience fee for using the online payment service.) Please use an online browser other than Internet Explorer to achieve the best user experience.

Make a Cash or Check Payment

If you prefer to pay with cash or check, you may deliver or mail your payment to your school’s food services department or to the Holy Family Food and Nutrition Services Department. If you send cash or a check with your child please place it in a sealed envelope and write your child(ren)'s complete name, grade, and student ID or cafeteria name on the envelope. Payments are deposited into your child’s account the same day they are received at the cafeteria.

Online Dining Payments

Holy Family Catholic Schools Food and Nutrition Services has updated the system for managing family meal accounts, and we’re excited to launch Meal Magic.

Meal Magic (via EZPay) allows families to review student meal accounts online. Like last year, families are still able to make secure online payments toward their dining accounts. You can review your family’s dining account balance, transactions and pay online.

How It Works

To access Meal Magic, go to the "Manage My Account" page. Click on "EZPay Access" which will take you to the log in screen where you will be asked to enter your e-mail and password. Once you’re logged in, you will see the new dashboard, where you can manage all aspects of your account, including online payments. An additional benefit of this new system is that online payments will now process almost immediately.

Look below for a step-by-step visual of how to create an account, add a student and submit an online payment.

Convenience Fee

In order to process electronic payments, families are charged a convenience fee of $2.00 per transaction. Only electronic payments will see the $2.00 charge added to their total payment. (This will appear on the verify payment screen.) Making fewer, larger payments will decrease the number of times you will be charged a convenience fee. And if you prefer to avoid the convenience fee entirely, you can can still send cash or check to your school's food services department or to Holy Family Food Services.

We are confident this new system will be more convenient for you. If you have any questions, please do not hesitate to contact Marie Miller, food services director, at (563) 582-5456, Ext. 244, or mariemiller@holyfamilydbq.org.

Holy Family Meal Charge Procedures

Elementary School

  • Students may charge any combination of meals up to a value of $20.
  • Students may charge seconds, extras, a la carte or milk if there is money in the account.
  • When the charge limit is reached a courtesy meal consisting of a peanut butter or cheese sandwich and milk will be served at the charge of $1 until charges are paid.
  • All students will be allowed to purchase a school meal if the student pays for the meal when it is received, however, change is not available at the middle school or elementary cafeterias. Excess funds would be applied to the lunch account.
  • Allergies will be taken into consideration.
  • Students will be notified verbally at the cash register when their balance falls below $5.
  • Balance letters for accounts under $5 will be sent home with students on a bi-weekly basis.
  • Families who have their e-mail address on file will receive e-mail communication when the account balance falls below $5.

Middle School

  • Students must present their ID card to the cashier to make a purchase.
  • Students may charge any combination of meals up to a value of $20. Students may charge seconds, extras, a la carte or milk if there is money in the account.
  • When the charge limit is reached a courtesy meal consisting of a peanut butter or cheese sandwich and milk will be served at the charge of $1 until charges are paid.
  • All students will be allowed to purchase a school meal if the student pays for the meal when it is received, however, change is not available at the middle school or elementary cafeterias. Excess funds would be applied to the lunch account.
  • Allergies will be taken into consideration.
  • Students will be notified verbally at the cash register when their balance falls below $5.
  • Balance letters for accounts under $5 will be sent home on a bi-weekly basis.
  • Families who have their e-mail address on file will receive e-mail communication when the account balance falls below $5.

High School

  • Students must present their ID card to the cashier to make a purchase.
  • Students may charge any combination of meals up to a value of $20.
  • Students may charge seconds, extras, a la carte or milk if there is a sufficient account balance.
  • Students with overdrawn accounts will be allowed to purchase a school meal if the student pays for the meal when it is received.
  • Students must have cash or a sufficient account balance to make a purchase.
  • Students will be notified verbally at the cash register when their balance falls below $5.
  • When the charge limit is reached a courtesy meal consisting of a peanut butter or cheese sandwich and milk will be served at the charge of $1 until charges are paid.
  • Families who have their e-mail address on file will receive e-mail communication when the account balance falls below $5.

Adults

  • Adults must have cash or a sufficient account balance to make a purchase.
  • Adults will be notified verbally at the cash register when their balance falls below $5.
  • Adults must present their ID card to the cashier to make a purchase.
  • Guests may purchase a meal at $4.50.
  • Adults who have their e-mail address on file will receive e-mail communication when the account balance is low.

ID Cards

  • High school and middle school students must present a current ID card to make purchases.
  • Cards are provided free of charge at the beginning of each school year.
  • Replacement cards may be purchased for a fee of $5. A replacement card is issued after a student utilizes a temporary lunch card three times.
  • Students eligible for free or reduced meals are entitled to three replacement cards at no cost (per USDA regulations). If a fourth replacement card is necessary, the regular cost applies.

 

Payment Options

There are several options to prepay for meals:

Cash

If you send cash with your child please place it in a sealed envelope and write your child's complete name, grade, and student ID or cafeteria name on the envelope. Cash is deposited into your child’s account the same day it is received at the cafeteria. Note: If you are sending cash for more than one student please write each child’s name, grade and school on the envelope

Personal Check

If you send a check with your child please place it in a sealed envelope and write your child's complete name, grade, and student ID or cafeteria name on the envelope. Checks are deposited into your child’s account the same day it is received at the cafeteria. Note: If you are sending funds for more than one student please write each child’s name, grade and school on the envelope.
• Make the check payable to your school cafeteria. Example: HFCS Lunch
• Use a check that is pre-printed with your mailing address.
• Write your home or work phone numbers on the top left-hand corner of the check.
• Write student(s) full name, school and the amount to put in each account or the check will be split equally between family members.

Internet

Holy Family Catholic Schools uses a service called EZPay. This service allows you to make payments to your child's cafeteria account using a Visa, MasterCard or Discover card. This service has other features available that allow you to receive e-mail reminders when your child’s account is getting low and allows you to set up an automated payment system. Deposits made on EZPay can take up to three (3) school days to show in your account. To register for EZPay, you will need your child's Student ID number. The link to this service is https://www.spsezpay.com/holyfamily/login.aspx. If you need assistance with this information, please contact the Food Service department at 563-582-5456, ext. 244. Please note: You can register and utilize the other features on EZPay without making a payment.

Refunds

Refunds are only given for students that are withdrawing or graduating. Refunds will be given after the student's last day. Refund requests cannot be processed until three weeks after the last check payment on the account. Refund requests may be made in writing or by e-mail to the Food Service Department or hfcsdining@holyfamilydbq.org to the attention of Marie Miller.

Repayment Plan

Repayment plans are available if there is outstanding debt. Repayment requests may be made in writing or by e-mail to the Food Service Department or hfcsdining@holyfamilydbq.org to the attention of Marie Miller.

 

Click here to view the Iowa School Board Meal Charges and Code.

Contact Us

Marie Miller
Director of Food & Nutrition
563-582-5456
mariemiller@holyfamilydbq.org